The Chicago Transit Authority announced Wednesday that chief of staff Nora Leerhsen will take over as acting president of the transit agency when current President Dorval Carter Jr. retires at the end of the month.

CTA chief of staff Nora Leerhsen will be the interim president of the CTA, taking over after Dorval Carter’s retirement at the end of January. She will, for now, take on leadership of an agency that has faced rampant complaints from riders in recent years,

Chicago Transit Authority Board members met Wednesday to appoint a new interim leader after longtime president Dorval Carter announced his retirement. “This job can be very