Citizen satisfaction with government services has reached a seven-year high of 69.7 out of 100. Even more impressive, this ...

Walmart scored poorly in a recent customer satisfaction study. Low scores have not kept it from being the largest retailer in ...

The survey highlighted top regional performers. In the Northeast, Wegmans ranked first for customer satisfaction and in the ...

The American Customer Satisfaction Index (ASCI), established in 1994, is an economic indicator that gauges customer satisfaction with a company's products and services. The ASCI uses customer ...

ACSI report reveals the top-rated grocery stores in the U.S.—and two beloved chains share the top spot. See the full ranking.

Consumer satisfaction with supermarkets remained steady in 2024 while shopper sentiment on aspects of digital shopping ...

Walmart-owned Sam's Club saw a huge jump in this year's customer satisfaction rankings, while Costco's score slipped slightly ...

Amid this dichotomy, overall customer satisfaction with the retail sector inches up 0.4% to a score of 78.3 (out of 100), according to the American Customer Satisfaction Index (ACSI) Retail and ...

The American Customer Satisfaction Index (ASCI), founded in 1994, serves as an economic indicator that measures customer satisfaction with a company's products and services. The ASCI utilizes data ...