Citizen satisfaction with government services has reached a seven-year high of 69.7 out of 100. Even more impressive, this ...

Walmart scored poorly in a recent customer satisfaction study. Low scores have not kept it from being the largest retailer in ...

The American Customer Satisfaction Index puts ISPs near the bottom of all industries, even below airlines, the US Postal Service and social media. But the latest J.D. Power survey results show one ...

ACSI report reveals the top-rated grocery stores in the U.S.—and two beloved chains share the top spot. See the full ranking.

Consumer satisfaction with supermarkets remained steady in 2024 while shopper sentiment on aspects of digital shopping ...

The survey highlighted top regional performers. In the Northeast, Wegmans ranked first for customer satisfaction and in the ...

Most of the complaints stem from consume... When given the choice, consumers in a survey by the American Customer Satisfaction Index (ACSI) say they'll take fast food over a full service restaurant.

Beloved Texas grocer H-E-B saw a drop in customer satisfaction over the past year that put the store on par with fellow Texas ...

An curved arrow pointing right. Abercrombie & Fitch has been designated America's most hated retail brand by the American Customer Satisfaction Index. When asked for comment Abercrombie & Fitch ...

But that, too, is in the rearview mirror. According to the American Customer Satisfaction Index (ACSI), the airlines’ customer satisfaction levels are at an all-time high. Passengers are rating ...

Walmart-owned Sam's Club saw a huge jump in this year's customer satisfaction rankings, while Costco's score slipped slightly ...

In 2024, the American Customer Satisfaction Index ranked H-E-B first, alongside Costco, for supermarket customer satisfaction. But this year’s report shows the Texas grocer took a 4-point hit ...