while improving customer satisfaction and reducing cost to serve." Following are some key findings of the 2024 study, cited in a J.D. Power press release: The U.S. Automotive Finance Digital ...

not just as a greener option but as a standout leader in customer satisfaction during the car-buying process. According to the 2024 Cox Automotive Car Buyer Journey Study, EV buyers reported ...

Jaguar has taken the top spot among luxury brands in the 2013 Sales Satisfaction Index, an annual survey conducted by J.D. Power that measures customer ... director of the automotive retail ...

In a surprising twist amid its financial troubles, Nissan has earned the top spot in J.D. Power’s 2024 U.S. Sales Satisfaction Index (SSI ... Nissan’s overall customer satisfaction ranking ...

The U.S. Automotive Finance Digital Experience Study, now in its second year, evaluates customer satisfaction with auto finance websites and apps used to manage their accounts based on four ...

The next time you feel frustrated managing your auto financing online or via mobile app, take a deep breath, and know you're not alone. Auto lenders are behind the curve when it comes to their ...