If your bank employee is not doing your work despite repeated requests, then you can teach him a lesson. You can directly ...

In response to the rising grievances, RBI Governor Sanjay Malhotra has urged banks to enhance their internal grievance redressal mechanisms and prioritize customer satisfaction.

In 2024, the RBI released comprehensive guidelines under its Master Direction on Fraud Management, specifically targeting ...

Also, it talks about recovery of the cost of redress of maintainable complaints from the banks against whom the number of complaints received in the Offices of Banking Ombudsman (OBOs) are in ...

Now, such borrowers can lodge such grievances against credit information companies (CICs) with the Reserve Bank-Integrated Ombudsman Scheme (RB-IOS) 2021. “This will provide a cost-free ...