AI-driven conversational interfaces, such as chatbots and voice assistants, can simplify this process by allowing users to interact with the CRM system in natural language to identify the intent ...

Creatio unveiled a new CRM paradigm that puts a prompt entry box front and center, allowing the user to simply type in what they need.

In this article, we are going to take a look at where Salesforce, Inc. (NYSE:CRM) stands against the other stocks. The Trump ...

Agentic AI's potential for improving customer satisfaction and streamlining workflows is bolstering its appeal in customer ...

In addition to standard CRM functionality, Pipedrive stands out for its drag-and-drop editor, mobile app, website chatbot and in-depth reporting capabilities. The CRM touts a strong user ...

Kustomer, the omnichannel customer service management platform, has agreed to acquire Reply.ai, the AI-powered customer service and support platform focused on self-service chatbots. Terms of the ...

In this article, we are going to take a look at where Salesforce, Inc. (NYSE:CRM) stands against the other ... the latest iteration of its chatbot. This innovation is in direct competition with ...