Founded in 2020 by Maxim Serebryakov, Shawn Zhang, and Andrés Soderi, Sanas develops software that transforms a speaker’s ...

Voice is not dead; it’s being reborn through AI, offering businesses a smarter, faster and more cost-effective way to serve ...

AI is not a replacement for the human-driven skills that power successful sales strategies but rather an enhancement.

A weekend hackathon project that lets AI agents talk on the phone with each other in a robotic language, one that's ...

Businesses are using AI for more than answering the phones. Jagriti Dawar, branch president for RobotLab of Eastern ...

A new AI voice model from Sesame is making huge waves in the AI community, and for good reason. Check it out right now.

Teleperformance SE, the largest call center operator on the planet, has come up with a way to mask the fact it operates in ...

Call center firm Teleperformance SE is rolling out an artificial intelligence system that “softens English-speaking Indian ...

A survey finds that most respondents are sceptical that the technology underpinning large-language models is sufficient for ...