The Turing test has been popularised as the ultimate indicator of machine intelligence. However, there is disagreement about ...

To navigate the growing presence of AI in our lives without falling into the trap of anthropomorphism, here are four ...

However, this high bot activity leads to less back-and-forth discussion ... More research will be needed to understand how complex generative AI bots affect human-to-human interactions in online ...

Customer service used to be about human connection only. Customers used to be fine with a good product and a good interaction with the business owner. But now, thanks to technology, customers expect ...

Bot traffic accounted for 51% of the total last year, the first time it has surpassed human activity in a decade, the vendor claimed. It said that malicious activity was to blame for this increase – ...

Chatbots have undoubtedly enhanced customer service, promising speed, efficiency and 24/7 availability. As a result, many businesses have adopted AI-driven support systems to streamline interactions ...

A generative artificial intelligence (Gen-AI)–powered therapy chatbot known as Therabot was ... It now has more than 100,000 human hours put into it through software creation and refinement.

The timing of interactions was also ... and report them so a human professional could intervene when needed. Humans also tracked the bot's communications to reach out when the bot said something ...

in-app game ‘The Game Game’ designed to boost user interactions and engagement. The AI game allows users to interact with and flirt with an AI chatbot. Notably, the new game is currently ...

This fundamentally transforms bot management by delivering ... and digital threats. Each week, HUMAN verifies 20 trillion digital interactions, providing unparalleled telemetry data to enable ...