Most chatbots can’t keep up. They often lack the required real-time adaptability. This inflexibility vexes shoppers, which can result in abandoned carts and lost loyalty. With the arrival of ...

“Chatbots will make interacting with brands ... signaling that the credit card company is committed to making multichannel retail more mobile (see story). And in an effort to cash in on the ...

Artificial intelligence is redefining enterprise retail, turning once-static operations into dynamic, AI-powered ecosy ...

In an increasingly digitized retail world, technology continues to redefine how consumers interact with brands.

From Chatbots To Virtual Stylists ... The companies that will thrive in the next era of online retail are those that understand how to integrate AI seamlessly while maintaining transparency ...

Retailers today are selling experiences, and those experiences are defined by how well their digital platforms perform under ...

“I think [chatbots] make it more natural for customers ... “Mobile significantly drives foot traffic to my physical retail locations.” Mobile prodigies’ spending power Another executive ...

On Monday, Adobe shared new research that deep-dives into the impact of generative AI on the digital economy. The research analyzes more than one trillion visits to US retail sites and a companion ...

Match Group Inc.’s Tinder unveiled an in-app game that invites users to flirt with artificially intelligent chatbots, part of a larger effort to return the dating app to growth by boosting user ...

"In the retail space, studies have shown anthropomorphism ... In collaboration with the organizations concerned, they are ...

AI chatbots are answering the phones ... Related stories More from Retail Most popular ...

Chatbots should be built with enough resilience to deal with difficult emotional situations, researchers said. By Alexander Nazaryan Even chatbots get the blues. According to a new study, OpenAI ...