A new report reveals that Costco’s customer satisfaction score has dropped, while Trader Joe’s and Publix are leading the ...

A new consumer satisfaction survey is exposing which mega-retailers have the happiest customers—and the results speak for ...

Consumer Satisfaction Index a couple of days ago, but I'd like to take a different approach to this topic. A coworker was kind enough to share a link straight to the raw numbers, which taken as a ...

Consumer satisfaction with supermarkets remained steady in 2024 while shopper sentiment on aspects of digital shopping ...

Consumer laws may vary by state but there ... When given the choice, consumers in a survey by the American Customer Satisfaction Index (ACSI) say they'll take fast food over a full service restaurant.

Wegmans was also one of only four supermarkets to see customer satisfaction rise in the new survey. The others were Ahold ...

As part of its 2024 Convenience Store Study, the analysts at the American Consumer Satisfaction Index (ACSI) have determined ...

The annual American Consumer Satisfaction Index is out, and while the auto industry as a whole slipped this year, Lincoln-Mercury and Buick moved to the top of the heap for the first time ever.

The survey highlighted top regional performers. In the Northeast, Wegmans ranked first for customer satisfaction and in the ...

Walmart scored poorly in a recent customer satisfaction study. Low scores have not kept it from being the largest retailer in ...

The American Customer Satisfaction Index’s review of nearly 42,000 consumer surveys found two-thirds of online retailers saw ...