The American Customer Satisfaction Index (ASCI), established in 1994, is an economic indicator that gauges customer satisfaction with a company's products and services. The ASCI uses customer ...

Consumer spending is an indispensable pillar of the U.S. economy, and in 2023, the typical American household spent about $77 ...

A new survey looked at order accuracy, staff courtesy, wait times, and food quality at popular fast-food restaurants. Find out which fast food chains have the worst customer service.

Satisfaction (on a 1,000-point scale ... Lexus (902) ranks second and Cadillac (891) ranks third. The U.S. Customer Service Index (CSI) Study is now in its 45 th year and has been redesigned for 2025.

In an achievement that reflects its continued leadership in the technology sector in the Kuwaiti ‎market, Zain has once again ...

Fast food might come in a paper bag, but the service can still make or break the meal. Based on the 2024 American Customer ...

Azercell's Customer Support Center handled over 4 million inquiries across multiple communication channels, including phone ...

CAMDEN, N.J., March 13, 2025 /PRNewswire/ -- Subaru of America, Inc. and its retailers have achieved the #1 ranking for customer satisfaction among Mass Market Brands in the J.D. Power 2025 U.S ...

AAI-run airports in Karnataka show improved customer satisfaction rankings in Round-II 2024 compared to Round-I 2024.

The repair and maintenance service offered by Buick dealers is good enough to win well above-average customer satisfaction, the recently published J.D. Power 2025 U.S. Customer Service Index (CSI ...