The American Customer Satisfaction Index (ACSI) just dropped its 2025 Annual Retail and Consumer Shipping Study ...

Customer satisfaction in the U.S. declines 0.8% to 77.3 in Q4 2024, according to the American Customer Satisfaction Index.

The survey highlighted top regional performers. In the Northeast, Wegmans ranked first for customer satisfaction and in the Midwest, Sam’s Club earned the top spot. Trader Joe’s was No. 1 in the ...

Beloved Texas grocer H-E-B saw a drop in customer satisfaction over the past year that put the store on par with fellow Texas retailer Whole Foods, according to a study from the American Customer ...

Wegmans was also one of only four supermarkets to see customer satisfaction rise in the new survey. The others were Ahold ...

On a scale of 1 to 5, customer satisfaction with customer-satisfaction surveys is headed to zero. Related stories In reality, nobody's even sure these surveys are measuring the right thing.

Target Corp.'s customer satisfaction results slipped a bit in 2025, according to a new index. But Best Buy Co. Inc. moved up, ...

But maintaining such a high-impact global presence introduces its own variety of challenges: staying in tune with individual markets, ensuring broad customer satisfaction ... To reach out on a much ...

Jaguar has taken the top spot among luxury brands in the 2013 Sales Satisfaction Index ... customer satisfaction score was some 52 points higher – 844 vs. 792 on the study's 1,000-point scale.