According to ForeSee’s annual Holiday E-Retailer Satisfaction Index, this year was Amazon ... but one to watch out for. “Amazon has had a customer-centric culture since day one, often ...

Amazon and Apple have topped ... Experiencing mobile The Mobile Customer Experience Report is a section of “The ForeSee Experience Index: 2013 U.S. Retail Edition” report, which measures ...

The survey highlighted top regional performers. In the Northeast, Wegmans ranked first for customer satisfaction and in the ...

Consumer satisfaction with supermarkets remained steady in 2024 while shopper sentiment on aspects of digital shopping ...

Amid this dichotomy, overall customer satisfaction with the retail sector inches up 0.4% to a score of 78.3 (out of 100), according to the American Customer Satisfaction Index (ACSI) Retail and ...