Wegmans was also one of only four supermarkets to see customer satisfaction rise in the new survey. The others were Ahold ...

"Companies regularly collect customer-satisfaction measures ... they're thinking about the larger strategic questions they have." Big survey companies don't just dump a giant Excel spreadsheet ...

As per HubSpot’s State of Marketing report, customer satisfaction- which ... right buttons and asking the right questions?) The customer feedback survey industry today is also guilty of ...

Utilities that understand their attitudes, behaviors and preferences are better able to target performance improvement initiatives that can increase overall customer satisfaction and garner support ...

Providers who understand their customers’ expectations and experiences are better positioned to target needs and implement initiatives that will increase overall customer satisfaction ... person ...

The survey received over 80,000 responses from the MTA’s ridership, including riders from Long Island Rail Road and MNR.