Probably most of you will agree that even if you have never experienced working in customer service, you know that it’s the field where you meet quite a lot of interesting people. I am pretty ...

Bloomberg Customer Support (BCS ... You’ll manage the process from the contract signing to the product handoff. Client Service & Enterprise Support You’re a people person with a flair for ...

The minor in client development and customer service develops skills for building and maintaining successful client relationships while familiarizing you with customer service theory. This minor ...

AI is helping to supercharge the connection between businesses and customers, but certain steps are necessary to optimize CSM solutions.

This Tech Guide explores three of the most common consumer “headaches,” and how retailers can improve customer service.

At its core, Peopletrail offers a modular, customizable platform, allowing businesses to select only the services they need, ...

Monetary Gold, a leader in precious metals, proudly announces a significant leap in customer service ratings, moving from #8 ...

Customer Onboarding process is an important part of client service and sales. Product marketing consists of genuine customer ...

Customer preferences must be the compass for innovation, and financial institutions must respond to changing needs and expectations to ensure core services remain available.

Seven Alliant professionals across a range of industries were selected based on client endorsements and honored for excellence in delivering risk solutions, customer service, and industry knowledge.