Genesys, a customer experience orchestrationsolutions provider, today launched Genesys Cloud Social to help organizations use social media channels to learn more about their customers and engage with ...

SAN FRANCISCO, April 10, 2025--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced it was recognized as a Leader in The Forrester Wave ...

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced it was recognized as a Leader in The Forrester Wave™: Contact-Center-As-A-Service (CCaaS) Platforms ...