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Is Net Promoter Score Still Useful?
Since it was first discussed in the Harvard Business Review in 2003, the Net Promoter Score (NPS) has been a crucial met ...
SATO Corporation, Press release 24 March 2025 at 10:00 am “Good value for money, quick response to problems, smooth customer service, ease of renting, pet-friendliness” – these are just some of the ...