The decision affects all Scheduled Commercial Banks and Co-operative Banks, and the circulars listed in the annex are considered withdrawn with immediate effect. The RBI’s move is part of its broader ...

The Reserve Bank of India (RBI) governor Sanjay Malhotra on Tuesday said that the central bank will strive to improve customer services ... and commitment to public service.

Mumbai: The Reserve Bank of India (RBI) will push for wider financial inclusion and enhancing customer service and protection, governor Sanjay Malhotra said on Tuesday. “We shall strive to ...

Punjab National Bank (PNB) has been penalised by the Reserve Bank of India (RBI) with a monetary fine of ₹29.6 lakh for ...

The Reserve Bank of India has fined Kotak Mahindra Bank, IDFC First Bank, and Punjab National Bank for various regulatory ...

The Reserve Bank of India (RBI), in a statement said a penalty of Rs 61.4 lakh has been imposed on Kotak Mahindra Bank for ...

The Reserve Bank of India is intensifying scrutiny of NBFCs' partnerships with fintech loan service providers (LSPs). RBI ...

Mumbai: The Reserve Bank of India (RBI) governor Sanjay Malhotra ... Malhotra said that lenders are in the business of customer service and urged managing directors and chief executive officers ...

(Image/PTI) Reserve Bank of India (RBI) Governor Sanjay Malhotra has a good reason to worry about the quality of customer service at Indian banks. The number of complaints under the RBI’s ...

Tighter regulations may have put P2P lending platforms in a spot of bother, but the guidelines bring in better clarity and transparency. Do your own due diligence before choosing one. The RBI ...

While customer experience at Banks has been enhanced over the years, the high number of customer grievances continues to be a matter of serious concern, said RBI Governor Sanjay Malhotra.