Kermit the Frog. Coffee puns like “thanks a latte” and “a matcha made in heaven.” Drawings of dogs, cats, birds and bees. Starbucks baristas are scribbling on customers’ to-go coffee cups again, part ...

A woman went to Starbucks expecting a personalized message on her cup. Her disappointment sparked conversation about new ...

In an interview with The Wall Street Journal, Brian Niccol outlines strategies to improve ordering, fix cafe vibes and boost ...

Starbucks and Amazon developed "novel philosophical perspectives on customer loyalty that guided their development and deployment of AI models," the researchers write. The companies did not solely ...

Coffee puns like “thanks a latte” and “a matcha made in heaven.” Drawings of dogs, cats, birds and bees. Starbucks baristas are scribbling on customers’ to-go coffee cups again ...