Related: How a Simple 'Thank You' Can Make a Huge Impact in Business Being from Texas, I was always taught to say "yes ma'am, ...

A thank-you email is purely for my ego ... If it's not online or you don't have someone's business card, email the person at the company who set up the interview and ask for the address.

For me, the daughter of small business owners, winter and the holidays meant more family time at the dining table, not just to eat but to handwrite thank you notes to our customers. My brother ...

See, throughout his tenure at the company, Conant sent more than 30,000 handwritten thank-you notes to staffers and clients. (In a 2011 Harvard Business Review article, Conant explained that he ...

As children, most of us were taught the proper response to "thank you" is "you're welcome." But somewhere along the ...

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