Zendesk’s New Resolution Platform Redefines Customer-Centric Service Through AI-Powered Outcomes
Zendesk’s new Resolution Platform puts customer-centric outcomes first with AI agents, real-time insights, and a smarter ...
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TELUS Digital Deepens CX Capabilities Through Strategic Collaboration with Zendesk
As part of this collaboration, Zendesk will integrate TELUS Digital's global CXM talent into its support solutions granting ...
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Zendesk Relate - bring on the Resolution Revolution!
As its annual Relate conference kicks off in Las Vegas, customer service specialist Zendesk has launched a raft of new ...
SD Times2y
Zendesk and AWS announce partnership to offer more personalized customer service at scale
Cloud-based customer service company Zendesk today announced a five-year strategic collaboration agreement with AWS in order to help organizations offer personalized customer experiences at scale.
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Oomnitza Launches "Oomnitza Essentials for Zendesk" - A Same-Day Deployment, Unified IT Asset Management Solution for Elevated Employee Support
Key features of the Oomnitza plug-in for Zendesk include: The majority of employee help desk tickets stem from technology-related issues, including hardware failures, software problems ...