Even as AI plays a pivotal role, Malhotra emphasised that customer service is ultimately a human-driven function. He urged financial institutions to invest in training staff on the behavioural aspects ...

Life insurance giant LIC has requested the Reserve Bank to introduce long-term government bonds, including 100-year ...

Mumbai: The Reserve Bank of India (RBI) on Saturday asked IndusInd Bank’s board and the management to complete remedial ...

The Reserve Bank of India (RBI) governor Sanjay Malhotra on Monday exhorted banks to provide services efficiently to ...

RBI Governor Sanjay Malhotra calls for an end to repeated KYC document requests by banks, citing inconvenience to customers.

Reserve Bank on Monday said India's bilateral trade transactions with Maldives may also be settled in INR and/or MVR in ...

RBI Governor Sanjay Malhotra expressed concerns over the rise in customer complaints and urged bank and NBFC management to ...

RBI Governor Sanjay Malhotra instructed banks to avoid repeated KYC document requests from customers, emphasizing the use of ...

The questioning of RBI officials could be based on the inspection conducted on the cooperative bank, to examine what prompted ...

MUMBAI, March 17 (Reuters) - Indian government bond yields ended marginally lower on Monday, as traders awaited the Reserve Bank of India's debt purchase. The benchmark 10-year yield closed at 6.6896% ...

Mumbai police are investigating the New India Co-op Bank scam and will seek information from the RBI about the auditing ...