Even as AI plays a pivotal role, Malhotra emphasised that customer service is ultimately a human-driven function. He urged financial institutions to invest in training staff on the behavioural aspects ...

Life insurance giant LIC has requested the Reserve Bank to introduce long-term government bonds, including 100-year ...

The Reserve Bank of India (RBI) governor Sanjay Malhotra on Monday exhorted banks to provide services efficiently to ...

RBI Governor Sanjay Malhotra calls for an end to repeated KYC document requests by banks, citing inconvenience to customers.

Reserve Bank and the Bank of Mauritius (BOM) have signed a pact for establishing a framework to promote the use of the Indian Rupee and the Mauritian Rupee (MUR) for cross-border transactions ...

RBI Governor Sanjay Malhotra instructed banks to avoid repeated KYC document requests from customers, emphasizing the use of ...

RBI Governor Sanjay Malhotra expressed concerns over the rise in customer complaints and urged bank and NBFC management to ...

LIC plans to acquire a stake in a standalone health insurer by FY25-end while requesting long-term bonds from RBI to manage asset-liability | One of India's leading Digital News Agency offering ...

Mumbai police are investigating the New India Co-op Bank scam and will seek information from the RBI about the auditing ...

Mumbai, Mar 18 (PTI) Life insurance giant LIC has requested the Reserve Bank to introduce long-term government bonds, including 100-year paper as well, a top official said on Tuesday. Siddhartha ...