The New Mexico Supreme Court clarified the legal protections for 911 dispatchers, ruling that the Enhanced Medical Services Act (EMSA), not the Enhanced 911 Act, governs their liability.

A day later, a Facebook video was released with the 48-minute recording of the 911 dispatch call. “The 911 dispatcher that dispatched all the fire departments, EMS (emergency medical services ...

FOX 35 News first reported about Ashley Willis when she saved the life of a pregnant woman whose 911 call was dropped. Willis is now the first recipient of the Florida’s Finest Service Award.

According to Chatham County, 911 dispatchers at its location have helped with four deliveries of babies since the center opened in September 2023. "We have a 'Tree of Life' on our wall here at the ...

PENSACOLA, Fla. -- A career academy in Northwest Florida could help alleviate a shortage of emergency dispatchers. WEAR News previously reported that Fort Walton Beach Police are struggling to ...

WESCOM Manager Esther Click says the dispatch center serves as both 911 and 411 in Walla Walla, and the expectation for anyone calling — emergency or not — is that someone will answer.

The Department of Public Safety Standards and Training Board on April 24 revoked the public safety certifications of two officers, three corrections employees and one emergency dispatcher.

Oregon football players picked in 2025 NFL Draft: Tracking every selection Board revokes certification for these 6 Oregon public safety, emergency dispatch employees Trump pardons former Las Vegas ...

we answer non-emergency lines and we answer what's called administration lines, which is our detectives, officers, things like that, calling in for questions.” To become a dispatcher ...

The board reviewed and adopted the recommendations of the department's professional policy committees, which reviewed other agencies’ investigations. The policy committees, including the Police ...