A Costco customer hit the 'shopping lottery' after discovering a deeply discounted item at one of its stores ...

Winnebago Industries announced on Feb. 13 that its marine brands, Barletta Pontoon Boats and Chris-Craft, received 2024 Customer Satisfaction Index (CSI) Awards. They were given by the National Marine ...

Shreveport offers impressively high speeds, with options up to 5,000Mbps. We’ve identified the best plans for both speed and ...

Ecommerce is evolving rapidly with new technologies, changing consumer behaviors, and market shifts. Explore the top ecommerce trends for 2025 to stay ahead.

What reality is reality? It’s complicated. I’m not arrogant. I know some grand surprise could take us out, too. There’s a lot ...

8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced the 8x8 Aftersale Assist ™ solution ...

A new Hearts & Wallets survey shows financial advisory clients want proactivity, but too often are not getting it.

With e-commerce sales expected to grow again in 2025, the challenge of managing shipping logistics has taken center stage.

Powersports Business is proud to highlight the 2024 Best In Class winners. These dealerships are recognized for exceptional ...

When done safely and securely, automated inbound engagement can provide significant benefits for pharmaceutical companies.

Doubts are mounting about the business relevance of customer experience management, while long-term stock returns on customer ...