Australian authorities are banning its use, iTNews reported , out of national security concerns. So far, the federal ...

MUNICH - February 3, 2025 (NEWMEDIAWIRE) - cyan AG, a provider of intelligent cybersecurity solutions, recorded a subscriber growth of 86% in the 2024 financial year, exceeding its ambitious growth ...

DJ Samba Digital, Inc announces the launch of a EUR4 million capital increase to revolutionize content production in sports through generative AI. Samba Digital, Inc Samba Digital, Inc announces ...

DJ Samba Digital, Inc announces the launch of a EUR4 million capital increase to revolutionize content production in sports through generative AI. Samba Digital, Inc Samba Digital, Inc announces the ...

AI has the power to transform the way CX and marketing leaders drive impact. By prioritizing soft skills, creating space for ...

When it comes to AI in customer service, we’ve reached the tipping point. An astounding 86% of customer service teams have already tested or implemented an AI system, according to my company's ...

Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is ...

A pioneering study by Anirudh Sharma Peri, a technology researcher and customer service specialist in the United States, ...

On top of this, small- and medium-sized businesses (SMBs) often find it difficult to justify a dedicated customer support team because of low call volumes. This creates an opportunity for AI voice ...

Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for customer service inquiries for both riders and drivers. It’s the first phase ...

Ride-hailing company Lyft (LYFT) has partnered with Amazon (AMZN) and Anthropic, an AI startup backed by Alphabet (GOOGL), to ...

Clear communication about AI capabilities and limitations prevents ... launches a chatbot designed to assist with online customer support. To build trust, you could communicate its capabilities ...