Consumer satisfaction with supermarkets remained steady in 2024 while shopper sentiment on aspects of digital shopping ...

The survey highlighted top regional performers. In the Northeast, Wegmans ranked first for customer satisfaction and in the ...

Citizen satisfaction with government services has reached a seven-year high of 69.7 out of 100. Even more impressive, this ...

Walmart scored poorly in a recent customer satisfaction study. Low scores have not kept it from being the largest retailer in ...

Shopping at Publix really is a pleasure, according to a consumer satisfaction report. Trader Joe’s also tied for first place, ...

Walmart-owned Sam's Club saw a huge jump in this year's customer satisfaction rankings, while Costco's score slipped slightly ...

ACSI report reveals the top-rated grocery stores in the U.S.—and two beloved chains share the top spot. See the full ranking.

Beloved Texas grocer H-E-B saw a drop in customer satisfaction over the past year that put the store on par with fellow Texas ...

Costco has lost its crown as the country's top warehouse club for customer service - overtaken by Sam's Club. Customers raved ...

Amid this dichotomy, overall customer satisfaction with the retail sector inches up 0.4% to a score of 78.3 (out of 100), according to the American Customer Satisfaction Index (ACSI) Retail and ...

This detachment threatens customer satisfaction, though the American Consumer Satisfaction Index remains near record highs. To bridge the gap, organizations should prioritize customer feedback, ...