The American Customer Satisfaction Index puts ISPs near the bottom of all industries, even below airlines, the US Postal Service and social media. But the latest J.D. Power survey results show one ...

Citizen satisfaction with government services has reached a seven-year high of 69.7 out of 100. Even more impressive, this ...

Walmart scored poorly in a recent customer satisfaction study. Low scores have not kept it from being the largest retailer in ...

ACSI report reveals the top-rated grocery stores in the U.S.—and two beloved chains share the top spot. See the full ranking.

The survey highlighted top regional performers. In the Northeast, Wegmans ranked first for customer satisfaction and in the ...

Consumer satisfaction with supermarkets remained steady in 2024 while shopper sentiment on aspects of digital shopping ...

Most of the complaints stem from consume... When given the choice, consumers in a survey by the American Customer Satisfaction Index (ACSI) say they'll take fast food over a full service restaurant.

Based on a recent survey conducted by the American Customer Satisfaction Index, H-E-B tied for best in the country this year against 19 total companies. H-E-B, Costco and Florida-based supermarket ...

An curved arrow pointing right. Abercrombie & Fitch has been designated America's most hated retail brand by the American Customer Satisfaction Index. When asked for comment Abercrombie & Fitch ...

But that, too, is in the rearview mirror. According to the American Customer Satisfaction Index (ACSI), the airlines’ customer satisfaction levels are at an all-time high. Passengers are rating ...

Walmart-owned Sam's Club saw a huge jump in this year's customer satisfaction rankings, while Costco's score slipped slightly ...

Customer satisfaction in the retail sector improves 0.4%, according to the American Customer Satisfaction Index.