Consumer satisfaction with supermarkets remained steady in 2024 while shopper sentiment on aspects of digital shopping ...

Walmart scored poorly in a recent customer satisfaction study. Low scores have not kept it from being the largest retailer in ...

The survey highlighted top regional performers. In the Northeast, Wegmans ranked first for customer satisfaction and in the ...

Walmart-owned Sam's Club saw a huge jump in this year's customer satisfaction rankings, while Costco's score slipped slightly ...

In 2024, the American Customer Satisfaction Index ranked H-E-B first, alongside Costco, for supermarket customer satisfaction. But this year’s report shows the Texas grocer took a 4-point hit ...

ACSI report reveals the top-rated grocery stores in the U.S.—and two beloved chains share the top spot. See the full ranking.

With a score of 85 points, Sam’s Club not only outperformed its rivals but also made the largest jump in satisfaction scores ...

ANN ARBOR, Mich.--(BUSINESS WIRE)--The retail sector continues to face a shifting and dynamic environment, with some brands thriving amid economic pressures while others struggle to maintain ...

Michael Karlis is a Staff Writer at the San Antonio Current. He is a graduate of American University in Washington, D.C., ...