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Enhanced Dealer Service Satisfaction Clashes with Rising Wait Times
The automotive service landscape has observed an uptick in customer satisfaction levels this year, with the overall ...
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Topping the charts in customer satisfaction
UMW Toyota Motor Sdn Bhd has announced that it was recently ranked number one in the Customer Service Index (CSI) and Sales Satisfaction Index (SSI) categories of a survey conducted by global ...
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The Market Has Spoken: Porsche Reigns Supreme in Customer Satisfaction
Porsche has secured the top spot in the J.D. Power 2024 U.S. Sales Satisfaction Index (SSI) Study. This prestigious ranking highlights the brand's dedication to delivering exceptional customer ...