On Amazon, a good product rating percentage is generally considered to be 80% or higher, which corresponds to a four-star ...

Through this evaluation and performance-ranking process, HP recognised the opportunity, both internally and for HP customers, ...

Kwamina Asomaning, Chief Executive of Stanbic Bank Ghana, has highlighted the primacy of excellence in customer experience as a true measure of an organization’s long-term success or potential.Mr.

AT&T is using a variety of measures, including an industry-first service-level guarantee for consumers, in an effort to ...

In today’s fast-paced world, many men find it challenging to maintain their vigor and vitality as they age. Factors such as ...

Embark says the survey also showed close to 56 percent of riders use transit services five or more days per week. Overall, ...

In today’s unprecedented business world, organisations have to work harder to connect to their customers. This is because the ...

The company’s goal for its applications is to be able to deploy any change to production in under one hour, with confidence in quality.

The survey received over 80,000 responses from the MTA’s ridership, including riders from Long Island Rail Road and MNR.

A WordPress booking plugin is an essential tool for businesses looking to streamline their operations and enhance customer experience.

Glia, the leader in customer interaction technology for high-trust sectors, today announced the findings of a new industry ...