Senator Tim Kaine, Democrat of Virginia, quickly condemned the Trump administration’s offer to roughly 2 million federal ...

The often-dreaded cover letter is your secret weapon for standing out. Despite its importance, only 38% of candidates submit one for a job posting when required. The truth? A generic, formulaic ...

The Department of Migrant Workers (DMW) on Monday warned the public against a social media post offering fake call center agent jobs. DMW said the fake job offers claim these would send victims to ...

In the Philippines, often called the world’s contact center capital, call center agents now reportedly see robots as their real bosses. Many feel like they’ve turned into lifeless “zombies.” ...

For all who are passionate and concerned enough to write a letter to the editor, please also call our senators and let them know your views. The Senate and House switchboard number is 202-224-3121.

They would be perfect for these call-center jobs. The companies that use these domestic services would not only be giving jobs to veterans, they’d be helping the overall American economy.

Each of us — including my partner and I — are agents of our own destruction by buying into this entertainment. My guess is that this irony is lost on most of us. After all, what happens in ...

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

ER waits are so interminable that the only way to be seen in a reasonable time often is to call an ambulance.

People who find themselves in the center or to the left of center politically — I include myself in this category — are quick to point out the moral deficiencies of the current Republican Party.

The work ICE agents do is not only difficult but also dangerous, as they risk their own safety to uphold the rule of law and protect innocent lives. It is a duty that often goes unacknowledged ...