According to a December 2024 Gartner survey, 85% of customer service leaders plan to explore or pilot customer-facing conversational generative AI solutions in 2025. According to a separate Gartner ...

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Big Tech veteran becomes Atlassian’s new CISO, Congress may give DeepSeek the TikTok treatment, Google grows too slowly for ...

Good afternoon, and welcome to the Fourth Quarter 2024 Connection Earnings Conference Call. My name is Josh ... of their AI deployments and data center refresh. Although our results for advanced ...

Welcome to McKesson's third-quarter fiscal 2025 earnings conference call. Please be advised that today's conference is being recorded. At this time, I'd like to turn the call over to Rachel Rodriguez, ...

Welcome to McKesson's Third Quarter Fiscal 2025 Earnings Conference Call. Please be advised that today's conference is being recorded. At this time, I'd like to turn the conference over to Rachel ...

Recruiters are right to be positive; although there is caution in the market, there is also pent-up demand for digital change ...

Welcome to McKesson's third quarter fiscal 2025 earnings conference call. Please be advised that today's conference is being recorded. At this time, I'd like to turn the call over to Rachel Rodriguez, ...

Moving through all the ranks of the call center industry into becoming CEO is rare. Jim Ryan's story may sound like a ...

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