Quantum Connections, an employee connection and performance platform for business leaders seeking to measurably improve employee engagement, productivity, and retention, has been awarded a Silver ...

Leostream Corporation today announced it will showcase the world-leading Leostream® Remote Desktop Access Platform at Platform//2025, Booth B2, Scale Computing's flagship event for IT professionals ...

We explore the 10 essential business skills for success, breaking down each one to give practical insights and actionable ...

The government and private companies are rushing to add more technology and AI to customer service, but it’s not for everyone.

Running a business in India means keeping customers happy, and a best call centre solution can make that happen. We understand that it is tough to know which one fits your needs and is adversity-proof ...

Understand Your Metrics: Anywhere 365 (A365) provides 21 out of the box reports for an organization to help improve overall customer experience rather ... UCC Report – Unified Call Center (UCC) Report ...

The call apparently did not trigger a connection to the fire at the Governor’s Residence as police did not respond to Balmer’s home, and Penbrook police looked up Balmer twice later that day ...

A 19-year-old college student is facing charges related to an incident at a Tesla Center in Kansas City in which two Cybertrucks were set on fire in March, according to the Department of Justice.

The office building at 2000 Bluffs Drive is pictured in September 2024. A portion of the property that was home to a former call center — and at one point was considered as a location for ...

On 7 April 2025, UNESCO, UNICEF, and the African Union hosted a high-level pre-launch event to unveil the Second Continental Monitoring Report on SDG 4 and the Continental Education Strategy for ...

In call center administration ... Your ability to effectively diffuse such situations can significantly impact customer satisfaction and your company's reputation. It requires patience, empathy ...

And because you don’t know what the customer or prospect ... But now, thanks to technology, call center teams can be distributed across multiple locations and time zones. So long as reps have access ...