Expedia is one of the largest online travel booking platforms, offering flights, hotels, vacation packages, car rentals, and cruises. While the platform is designed to be user-friendly, you may ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

AT&T is using a variety of measures, including an industry-first service-level guarantee for consumers, in an effort to ...

Wyandotte County and Kansas City, Kansas, are changing how customer service calls concerning trash and recycling are handled.

This cloud-based technology is easy to implement, scalable and often bundles advanced features for customer self-service, analytics and workflow automations. To determine the best call center ...

Glia, the leader in customer interaction technology for high-trust sectors, today announced the findings of a new industry ...

ORLANDO, FLORIDA / ACCESS Newswire / January 27, 2025 / DATAMARK, Inc.,a global contact center and business process ...

Retailers learn more about call center assistance, personalized messaging, fuel forecasting and demand at Conexxus conference ...

Imagine a cosmic helpline where planets answer your astrological complaints. Saturn offers strict advice on career delays, ...

Q3 2025 Earnings Call Transcript January 30, 2025 Operator: Ladies and gentlemen, thank you for standing by, and welcome to NETSCOUT’s Third Quarter Fiscal Year 2025 Financial Results Conference Call.

He worked alongside hundreds of others aiming to steal money in a ‘pig butchering’ romance scam in a sophisticated operation designed to part unsuspecting victims from their cash.