As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

The upcoming data center capacity in Europe is expected to be around 12 GW power capacity and more. Some of the emerging data center locations are Poland, Austria, and the Czech Republic.Dublin, Feb.

The major operators/investors covered in this Greece Data Center Colocation Market Database include Apto & Dromeus Capital, CloudRock, Data4 Group, Digital Realty, Edgenex, Friktoria, Hostmein IKE, ...

In the age of digital communication and customer-centric services, call centers have become essential hubs for businesses to ...

According to a December 2024 Gartner survey, 85% of customer service leaders plan to explore or pilot customer-facing conversational generative AI solutions in 2025. According to a separate Gartner ...

MANILA – Tourists can access support from Korean-speaking agents beginning this month through the Department of Tourism's ...

While much of the world was thrilled by the 2022 release of ChatGPT, and with it the dawning of a new era of technology, the ...

US President Donald Trump and British Prime Minister Keir Starmer had a phone call on Sunday, a UK government statement said. Starmer “paid tribute to President Trump’s role in securing the ...

Do you want the Windows 11 Start menu on the left instead of the center position? Here's how to move it. When you purchase through links on our site, we may earn an affiliate commission.

Outsourcing call center operations has become a common practice for businesses looking to improve efficiency and reduce costs. However, maintaining high-quality customer service in outsourced call ...

Disaster recovery centers will help people apply for federal assistance and allow them to speak to representatives of federal and state agencies. Several seeking help at the Pasadena location were ...

FEMA is continuing to aid residents affected by the devastating wildfires by opening two disaster recovery centers in the L.A. area. The disaster recovery centers open Tuesday for anyone who ...