Angola's Ministry of Health has released alarming statistics regarding the ongoing cholera outbreak,1,2 highlighting a severe public health crisis that warrants immediate international attention. By ...
As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.
Q4 2024 Earnings Call Transcript February 6, 2025 Xcel Energy Inc. misses on earnings expectations. Reported EPS is $0.81 EPS ...
STERIS plc reported its third-quarter earnings for fiscal year 2024, revealing a slight miss on earnings per share (EPS) but a notable revenue beat. The company posted an EPS of $2.32, just shy of the ...
CallTrackingMetrics Welcomes Chris Lafferty as New Vice President of Product and Customer Experience
Former EverService executive joins CTM to oversee product development and CX initiatives MILLERSVILLE, Md., Feb. 6, 2025 /PRNewswire/ -- CallTrackingMetrics, a global conversation analytics company, ...
Medigap Life is one of the nation’s top insurance agencies that focuses on Medicare insurance products. Thousands of individuals and families work with Using Convoso's rich suite of call center ...
Apollo's expansion into investment-grade private credit for retirement markets could be a significant growth catalyst. Click ...
As school choice expands and new models such as microschools emerge, policymakers and advocates must ensure that these ...
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