As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

President Donald Trump is scheduled to speak with Panamanian President Raúl Mulino and is meeting with Prime Minister Shigeru Ishiba on Friday as he continues to move ahead with reshaping the federal ...

Carle Heath is stepping up its specialty care options this month for foot and ankle health at its Eureka hospital.

Brits risk having to fork out a lot of money if they are unaware of the proper steps required when completing the chore ...

The Fiji Corrections Service has stepped up its anti-drug efforts with random drug tests for officers to ensure discipline ...