Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.

Expedia’s official hotline to assist passengers from the United States. You can choose this option if you need to speak to a live agent from Expedia to get assistance with your reservations or ...

Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is ...

Learn how to navigate customer service interactions with ease, using proven techniques that foster positive outcomes and build strong relationships.

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

The customer service rep told me not to worry. “Does it work at all?” she asked. “Nope, I can’t turn it on without that ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Vanity phone numbers are a great way to market your brand ...

This guide explains the ins and outs of how to get a toll-free phone number for your business, how to choose the right provider and when you may need to invest in additional add-ons as your ...

You don’t always want people to know your phone number. It’s become a private piece of information we don’t usually share with everyone. Many of us keep another number to give to those we ...