"This obviously is a bit overkill." Walmart customer sparks debate online after receiving botched delivery: 'That's just absurd' first appeared on The Cool Down.

It’s often said that accounting is the language of business—and that language is typically numbers and data. But for some ...

Members of the newly renamed Transit Committee met today to receive an overview of the first four weeks of O-Train Lines 2 and 4 service, updates on 2024 ridership, and ongoing efforts to expand OC ...

A data breach affecting food delivery company GrubHub has leaked the personal information of customers, merchants, and ...

Customer service satisfaction in energy companies’ has improved in the last six months, reaching +58, a seven point increase.

Satisfaction in broadband providers’ customer service has remained low between November 2023 and November 2024, sitting at ...

Although having food brought directly to your door is more convenient than trudging to the restaurant yourself, there can be ...

In today’s business environment, the importance of customer experience and personal relationships cannot be overstated.