In 2025, business growth seeks ways to develop its customer relationship management and the processes involved in it.

As we step into 2025, the importance of setting strategic business goals has never been greater. A well-thought-out plan can ...

EQS-News: Beaconsmind AG / Key word (s): Miscellaneous Swissnet Group expands existing customer relationship with Philipp Morris signing additional CHF 1.2MM contract 31.01.2025 / 09:00 CET/CEST ...

The first step in improving customer experience is understanding what your customers truly want. This means going beyond ...

Kulkarni has more contributions towards industry knowledge that have been achieved through technical experience.

Understand how learnings from your customer service team can connect to paid media strategies and why you should highlight customer benefits in your ads.

Salesforce is planning to eliminate 1,000 jobs and hire workers for new AI products, according to Bloomberg, which cited an ...

Built with a structured yet flexible framework, the SAM Program allows CSPs to align globally while honoring the unique ...

Eighty-three percent of consumers feel more loyal to brands with quicker and better complaint resolutions, based on a study by global customer engagement software company Khoros, while 68% of ...

Rolling out price changes can involve a significant amount of manual work on the part of a SaaS provider’s finance team.

The lawn maintenance industry is booming, with the worldwide market projected to hit 68.66 billion by 2030. The prospects are ...

A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.