In this edition of "Ask the Board," Paul Wnek, Founder and CEO of Coalescence Cloud and ExpandAP, shares his tips on how to take full advantage of customer relationship management (CRM) software.

We believe Pegasystems is well established in the business process management software niche and further benefits from related customer relationship management applications. We expect the firm to ...

Kulkarni has more contributions towards industry knowledge that have been achieved through technical experience.

including contact center solutions, CRMs, ticketing systems, live chat software, and self-service tools. Here are some common examples of customer services software: ...