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The designated tourism promotion agency for Lewis County, has launched a resident sentiment survey aimed at better ...

How positive and negative online reviews impact business revenue, influence customer decisions, and shape brand ...

Despite aiming that investment at customer experience, 30% of executives told Storyblok that the tech only slightly improved ...

Athene offers several common types of annuities in all states except New York. Fixed annuities. Athene's fixed annuities ...

The average American trusts less than half of what they see and read online, according to new research. A survey of 2,000 U.S ...

A new study shows a decline in customer satisfaction with airlines and other travel firms, according to the American Customer Satisfaction Index.

Airlines got low ratings for in-flight Wi-Fi quality, flight information, seat comfort and in-flight food and beverage, a new study shows.

Guided by that curiosity, we partnered with the Vox Media Insights and Research team, which enlisted the analytics firm Two ...

We are excited to announce the launch of our Customer Survey, a key initiative identified in our Strategic Plan. This survey is more than just a check-in; it is a meaningful step in understanding how ...

We review a lot of policies - and our 'Best Buy' badge recognises ... placing it second of the 19 car insurers we received sufficient responses for in our customer survey. Customers were also asked to ...