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Think you know what call center software does? Think again. In the last five years, it's evolved, integrating with SMS, messaging apps, video calls and more. Southwest has built an impeccable ...

The customer queried over social media: "I would be grateful if you could explain why branch staff say we cannot bank a small amount of cash (less than £100 Xmas money) on behalf of our disabled ...

Those include the complementary home charger with “standard” installation, 24/7 customer support for charging ... Ford Mustang Mach-E sales were up 27 percent to 51,745 units for 2024 compared ...

Luzardo told reporters Monday that he's "100 percent" recovered from the lumbar stress reaction that cost him the final three-plus months of the season, Corey Seidman of NBC Sports Philadelphia ...

(I want to straight douse straight fires.) And please, never respond with “100 percent.” I’ll take principled dissent, thoughtful counterargument, even enthusiastic opposition over “100 ...

Apple’s iPhone regularly finds itself at the top of customer satisfaction surveys, but a recent study found that the tide is turning. In the American Customer Satisfaction Index’s first study ...

Three things are certain in life: Death, taxes, and low customer satisfaction ratings for Comcast and Time Warner Cable. DSLReports points out that the cable industry’s non-dynamic duo have come ...