When done safely and securely, automated inbound engagement can provide significant benefits for pharmaceutical companies.

Cigna aims to improve customer relations while keeping a close eye on the bottom line. If it works, other insurers may be ...

Kroger, CVS, and Kohl's are among the 350 companies with the best loyalty and rewards programs, according to new research ...

Brand Keys, in compiling its 28th Annual Customer Loyalty Engagement Index, found that loyalty is more complex today, just as the consumer, the marketplace and marketing have become more complex. But ...

Like many other rural pharmacies across the state and the country, they are working to turn a profit and provide for their ...

Companies are graded in five categories: customer satisfaction, innovation, social responsibility, employee engagement and development, and financial strength. The statistical model that produces ...

Merchants are increasingly levying surcharges on purchases made with credit cards to help offset processing fees, a new study from J.D. Power finds. Some 34% of merchants surveyed are adding ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

A new range of Pokémon TCG cards has arrived at McDonald’s for 2025, and you’ll have a chance to add the entire set to your collection. You’ll have to go out of your way for these cards ...

So to avoid such incidents, Costco has put a limit of two units per customer, and keep the cards safe to prevent violent incidents from happening again. Each kit contains 150 collectible pieces ...

One-way communication involves a reader or powered device, such as a phone or credit card terminal, reading and writing data on the NFC chip. Two-way communication allows both devices to read and ...