Exelon’s local utility companies BGE, ComEd, Delmarva Power and Pepco were named 2024 Customer Champions by Escalent, a leading research, data analytics and advisory firm specializing in human and ...

Torchy’s Tacos, the beloved brand behind "Damn Good Tacos," has chosen PAR Punchh, a leading loyalty and engagement platform ...

The American Customer Satisfaction Index is the gold standard for measuring customer satisfaction across dozens of categories ...

However, two of the eight domains recorded a decline, including overall well-being, which measures general life satisfaction. The index, released yesterday, consists of 28 indicators ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

NeMo Guardrails adopted by industries like automotive and retail to boost AI trust and customer satisfaction. NOW OPEN: 200 Charter Memberships to Benzinga Trade Alerts President-elect Donald ...

Unveiled today, this index measures how effectively companies leverage their brand to win and retain customers and is based on three components: salience, fit, and trust. Forrester’s Customer ...

MANILA, Philippines — Filipinos’ satisfaction with the performance of the president, vice president, as well as the leaders of Congress and the judiciary all declined in the fourth quarter of ...

MANILA, Philippines — Public satisfaction with both President Marcos and Vice President Sara Duterte has dropped to its lowest since their tandem won by a landslide in the 2022 elections ...

The January edition of the UK Customer Satisfaction Index showcases which organisations consumers enjoy interacting with the most. M&S scored most highly among the panel of 15,000 consumers, ...

The highest rated organisations in the latest UK Customer Satisfaction Index (UKCSI) covering 13 sectors are Timpson (87.2 out of 100), Starling Bank (86.5) and Nationwide (86). Jet2holidays secured a ...