According to ForeSee’s annual Holiday E-Retailer Satisfaction Index, this year was Amazon ... but one to watch out for. “Amazon has had a customer-centric culture since day one, often ...

Amazon and Apple have topped ... Experiencing mobile The Mobile Customer Experience Report is a section of “The ForeSee Experience Index: 2013 U.S. Retail Edition” report, which measures ...

The survey highlighted top regional performers. In the Northeast, Wegmans ranked first for customer satisfaction and in the ...

A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.

Amid this dichotomy, overall customer satisfaction with the retail sector inches up 0.4% to a score of 78.3 (out of 100), according to the American Customer Satisfaction Index (ACSI) Retail and ...