Like many other household goods, the average monthly residential electric bill in the U.S. continues to increase. In 2024, bills hit an average of $182, ...

U.S. health insurer Cigna Group will hire more staff in people-facing roles and link executive compensation to customer ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

Iron Mountain scored highest for customer satisfaction in the latest Management Top 250 ranking, followed by Intel and Ball. The Management Top 250 ranking compares companies using the late management ...

MANILA, Philippines — Public satisfaction with both President Marcos and Vice President Sara Duterte has dropped to its lowest since their tandem won by a landslide in the 2022 elections ...

The twice-yearly landmark report by The Institute of Customer Service on the state of service across the UK shows satisfaction levels remain near their lowest level since 2015. The latest UK Customer ...

The Office for Client Satisfaction (OCS) is a neutral organization that receives, reviews and responds to suggestions, compliments and complaints about Service Canada's delivery of services. The OCS ...