Winnebago Industries announced on Feb. 13 that its marine brands, Barletta Pontoon Boats and Chris-Craft, received 2024 Customer Satisfaction Index (CSI) Awards. They were given by the National Marine ...

Broadvoice, a leading global customer experience technology provider, announced today that its CCaaS solutions, which includes the GoContact platform, received a Net Promoter Score® (NPS®) of 60 from ...

Recent advancements in AI are helping insurers and auto repair shops accelerate resolve vehicle damage claims.

Cigna is officially kicking off a multiyear effort designed to "meaningfully" change the experience of its members. | Cigna ...

Companies are graded in five categories: customer satisfaction, innovation, social responsibility, employee engagement and development, and financial strength. The statistical model that produces ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

with 45.8% of associate dentists reporting satisfaction in Dentalpost's 2025 Dental Salary Survey Report. Dentalpost surveyed nearly 3,500 dental professionals to create this year's report. The survey ...

Overall, the “Telecommunications & Media” sector reported no change in its general ranking since the last report in July 2024, with average customer satisfaction holding ... included into the top 50 ...

It’s time for someone to take a deep dive into the customer service challenges and opportunities specific to the Ecommerce industry. That is why we created a survey (please feel free to contribute to ...

The twice-yearly landmark report by The Institute of Customer Service on the state of service across the UK shows satisfaction levels remain near their lowest level since 2015. The latest UK Customer ...