Wegmans ranked near the top of the latest edition of a major nationwide customer satisfaction survey on retail.
Hosted on MSN3d
Costco Suffers "Biggest Satisfaction Slide" as Shoppers Favor Sam's Club, New Survey FindsA new consumer satisfaction survey is exposing which mega-retailers have the happiest customers—and the results speak for themselves. Data suggests that shoppers are abandoning Costco for rival Sam’s ...
New funding to be used to expand Lorikeet's platform and market presence, helping more companies across complex and regulated industries use AI agents to offer human quality support at scale ...
NPS alone no longer cuts it. Evolving customer experience metrics like CES and XQI are helping brands stay ahead in 2025 and ...
According to a December 2024 Gartner survey, 85% of customer service leaders plan to explore or pilot customer-facing conversational generative AI solutions in 2025. According to a separate Gartner ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback